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Wavecrest Knowledge Base

Browser Configuration

Setting up the Wavecrest certificate for cloud users

Category: Administration, Browser Configuration

If you are a CyBlock Cloud customer, you probably want to allow your cloud users to access secure sites (https://) and need to inspect this HTTPS traffic to ensure that your network is protected from Web threats and to enforce your AUP. The SSL Inspection feature in CyBlock Cloud allows you to inspect this HTTPS activity, but requires that you install the Wavecrest root certificate on your cloud users’ browsers. If the Wavecrest root certificate is not installed in the browser, a certificate warning message will be issued that must be accepted in order to display your blocking message.

Another reason to install the Wavecrest root certificate is if using cookie authentication to confirm the identity of users accessing the Internet through your network. The cookie authentication logon page that is presented to your users is a secure page and is automatically inspected. Therefore, to avoid your users receiving a certificate error, install the certificate on your users’ browsers.

The certificate may be installed in the following ways:

  • Through the browser
  • Using Active Directory GPO
  • Using Microsoft Management Console

The Wavecrest Certificate Installation Guide provides instructions on installing the certificate using Internet Explorer/Google Chrome and Firefox, importing it using Active Directory, and installing it in Windows 7 Professional/Enterprise.

If you need assistance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

Laptop users and off-site access (PAC file)

Category: Browser Configuration, PAC File Configuration, Proxy Settings

When users are outside the network, they will not be able to access the Internet if proxy settings are in place. The proxy auto-config (PAC) file allows users to access the Internet directly after a time-out period, if no proxy is found.

  • For version 9.0.5 and later, use http://<IP of Proxy Server>:8080/proxy.pac.
  • For version 6.8.3a and earlier, use http://<IP of Proxy Server>:7999/pac/proxy.pac.

 

To bypass the proxy for certain domains, use the exceptions field in the CyBlock interface.

  • 9.0.5 and later: Settings – Proxy – PAC File
  • 6.8.3a and earlier: Advanced Settings – Proxy Settings – PAC File Configuration

How to manually configure proxy settings in browser

Category: Browser Configuration, Proxy Settings

Microsoft Internet Explorer

  1. Go to Tools – Internet options – Connections – LAN settings.
  2. Select Use a proxy server for your LAN.
  3. Enter the IP address of your proxy server. The default port is 8080.
  4. Clear the Automatically detect settings check box.

 

Google Chrome (uses system settings by default)

  1. At the top-right of the browser, click the Customize and control Google Chrome icon and select Settings.
  2. At the bottom, click Show advanced settings…
  3. Scroll down to Network and click Change proxy settings…
  4. Click LAN settings and follow the instructions for Internet Explorer above.

 

Mozilla Firefox

  1. At the top-right of the browser, click the Open menu icon and select Options.
  2. Go to Advanced – Network – Connection and click Settings.
  3. Select Manual proxy configuration.
  4. Enter the IP address of your proxy server. The default port is 8080.
  5. Alternately, if you already have proxy settings configured in Internet Explorer, you can select Use system proxy settings.