If you are a CyBlock Cloud customer, you probably want to allow your cloud users to access secure sites (https://) and need to inspect this HTTPS traffic to ensure that your network is protected from Web threats and to enforce your AUP. The SSL Inspection feature in CyBlock Cloud allows you to inspect this HTTPS activity, but requires that you install the Wavecrest root certificate on your cloud users’ browsers. If the Wavecrest root certificate is not installed in the browser, a certificate warning message will be issued that must be accepted in order to display your blocking message.
Another reason to install the Wavecrest root certificate is if using cookie authentication to confirm the identity of users accessing the Internet through your network. The cookie authentication logon page that is presented to your users is a secure page and is automatically inspected. Therefore, to avoid your users receiving a certificate error, install the certificate on your users’ browsers.
The certificate may be installed in the following ways:
- Through the browser
- Using Active Directory GPO
- Using Microsoft Management Console
The Wavecrest Certificate Installation Guide provides instructions on installing the certificate using Internet Explorer/Google Chrome and Firefox, importing it using Active Directory, and installing it in Windows 7 Professional/Enterprise.
If you need assistance, please contact Technical Support at (321) 953-5351, Ext. 4 or email@example.com.