If the blocking message shows the wrong user ID and the user is on Windows 7, it is most likely a cached user ID issue. Read more
blocking message
Customizing your blocking message in the new CyBlock UI
You can now easily customize your blocking message using a Message Editor embedded in the new interface (versions 9.0.5 and later). Previously, your HTML file Read more
Unable to see “CyBlocked Search Terms” message in IE
In Internet Explorer, navigate to Tools – Internet Options and click on the Advanced tab. Uncheck “Show friendly HTTP error messages.” If the issue persists, Read more
Blocking message with company name
The company name appearing in the standard blocking message is derived from the Organization Name field on the Settings – License¹ screen. ¹ For version Read more
Modifying the blocking message
You can customize the blocking message seen by your users by navigating to Web Management – Filter – Message¹. Note: The default blocking message does Read more