When attempting to go to a blocked secure site (HTTPS), users may experience any one of the following errors depending on the browser: In Internet Read more
General
CyBlock/Cyfin service or interface issues
If you are running into an issue with the CyBlock or Cyfin service, such as the service will not start, or the user interface will Read more
Automatic service start in a Linux environment
In order to automate the start of any Wavecrest process in a Linux environment, please perform the following steps: Install the Wavecrest product. Copy the Read more
Enabling X11 upstream forwarding
Forwarding of X11 source IP information can be enabled by editing the proxy.cfg file. Navigate to C:\Wavecrest\CyBlock\wc\cyblock\db. Stop the CyBlock service. Open proxy.cfg in an Read more
Blocking message with company name
The company name appearing in the standard blocking message is derived from the Organization Name field on the Settings – License¹ screen. ¹ For version Read more
CyBlock Appliance setup
For appliance installation and configuration information, please view the setup guide: http://www.wavecrest.net/support/cyblock/ap/include/setupGuide.pdf
Accessing FTP sites through the proxy
When pointed to the proxy, FTP credentials must be passed with the URL. Use the following format when accessing an FTP site: ftp://username:password@ftp.site.com
Error: Unable to verify latest version
When performing a product update through the interface, you may be presented with the error “Unable to verify latest version.” This can appear when using Read more
Broken links in Cyfin or CyBlock interface
If you are experiencing broken or missing links within the product interface, Active Scripting may be disabled in the browser. To enable Active Scripting: Go Read more
NIC card teaming software issue
It has been reported that CyBlock may stop while proxying machines that are incorporating NIC teaming software. Removing the teaming software from the machines alleviates Read more