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Tag: upgrade

v9.5.2 Release Notes for Cyfin

Enhancements

  • Managing Metric Server Data Storage and Provisioning
    • Log in to Cyfin and your company’s personalized storage metrics will be detailed on the homepage. You will find the Average Daily Data Volume, Storage Remaining, and Days Remaining. This information will provide the ability to calculate your specific storage needs:
      • Avg. Daily Data Volume – Average amount of data stored per day.
      • Est. Days Remaining – Days remaining until total storage is used.
      • Storage Remaining – Amount and percentage of storage available.
      • Total Storage – Maximum storage provisioned.

Upgrading from CyBlock v9.2.8 to v9.4.x

Customers currently running CyBlock Version 9.2.8 may now upgrade to CyBlock Version 9.4.x. This new version consists of two components, CyBlock and a metric server database, that run in VM environments–VMware and Hyper-V. Customers have a choice of two upgrade options.

Option 1: Upgrading an Existing CyBlock Install

  1. Contact support to upgrade your existing CyBlock install to the latest version, currently v9.4.x.
  2. Install the metric server on either a VMware or Hyper-V platform.

Option 2: Installing a New CyBlock VM Version

  1. Install both CyBlock v9.4.x and the metric server on either a VMware or Hyper-V platform.
  2. Use our Sync tool to transfer your core configuration settings to the new version of CyBlock.

Note:  Both options will require a reimport of your log data.

When you are ready to upgrade, Technical Support will be on hand to get you up and running. If you have any questions, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

Benefits of Upgrading to Cyfin VM

Wavecrest is excited to share more information about upgrading your Cyfin. The latest Cyfin VM will open up your Web reporting capabilities to be easier and much more useful than ever before!

We have expanded Cyfin’s machine-learning algorithms, substantially improving the visit filter and time online calculation and providing faster data retrieval, bringing you superior data insights that are more actionable than ever before.

The expansion of the reporting features also includes expanded fields to report on! To us manager ready means easy and understandable for everyone. We have added a new tagging field provides a friendly name for sites visited. Managers do not need to dig through firewall data to get to the information they need, making the report much easier for every manager, admin, HR, and others to interpret.

Our new Custom Reporting feature has also become one of our new faves. Every business is different, and that means they want different information, different formats, and at different times. Cyfin’s Custom Reports allows you more control by giving you easy drag-and-drop tools to build tailored reports for different departments, run these reports ad hoc, allow managers access to their data while using your customized templates, and more. All to provide you flexibility for reports that specifically fit your company’s unique needs.

We have also focused on becoming even more user-friendly, low maintenance, and sensitive to IT time constraints. Cyfin is now much more scalable, with easier processes to expand the metric server cluster and distribute the processing, as well as making it easier to manage system resources for both Cyfin and metric server/s.

We are not stopping there. With the new Cyfin environment the sky’s the limit. It has opened up our ability to work on what you need almost to the point of customizing it for you!

A peek of just a few things we have up our sleeves:

  • Geolocation report that provides the country of the websites your employees’ visited
  • Improved search term reports
  • Improved user agent report

Based on the advances in the technology and the increase and speed of features, we recommend you upgrade to the latest version of Cyfin. Even though we feel the upgrade is relatively straightforward please know that Support will spend as much or as little time with you as you deem necessary! We are here for you, so please ask any questions or request any other information!

Upgrading from Cyfin v9.2.8 to v9.4.x

Upgrading from Cyfin v9.2.8 to v9.5.x

Customers currently running Cyfin Version 9.2.8 may now upgrade to Cyfin Version 9.5.x. This new version consists of two components, Cyfin and a metric server database, that run in VM environments–VMware and Hyper-V. Customers have a choice of two upgrade options.

Option 1: Upgrading an Existing Cyfin Install

  1. Contact support to upgrade your existing Cyfin install to the latest version, currently v9.5.x.
  2. Install the metric server on either a VMware or Hyper-V platform.

Option 2: Installing a New Cyfin VM Version

  1. Install both Cyfin v9.5.x and the metric server on either a VMware or Hyper-V platform.
  2. Configure Cyfin to read your existing log files before log data can be imported.
  3. Use our Sync tool to transfer your core configuration settings to the new version of Cyfin.

Note:  Both options will require a reimport of your log data.

When you are ready to upgrade, Technical Support will be on hand to get you up and running. If you have any questions, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

Benefits of Upgrading to Cyfin VM