When signing in to your iTunes app, you may encounter the following verification error:
There was an error connecting to Apple ID server.
To resolve this issue, do the following:
- In CyBlock, go to Settings – SSL Inspection.
- In the Domain Exceptions list, add the domain *.apple.com
If you continue to get this error, add the following bypass entry:
- On the User Management – Authentication – Bypass tab, click the green button .
- Enter the following:
- URL or Domain = *
- User-Agent = iTunes (unknown version) CFNetwork/*
- Click the Add button.
You should no longer be getting the connecting error when attempting to sign in to your iTunes app.