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Tag: Apple ID server

Signing in to iTunes causes verification error with Apple ID server

When signing in to your iTunes app, you may encounter the following verification error:

There was an error connecting to Apple ID server.

To resolve this issue, do the following:

  1. In CyBlock, go to Settings – SSL Inspection.
  2. In the Domain Exceptions list, add the domain *

If you continue to get this error, add the following bypass entry:

  1. On the User Management – Authentication – Bypass tab, click the green button green button.
  2. Enter the following:
    • URL or Domain = *
    • User-Agent = iTunes (unknown version) CFNetwork/*
  3. Click the Add button.

You should no longer be getting the connecting error when attempting to sign in to your iTunes app.