Skip to content Skip to main navigation Skip to footer

Tag: reports

v9.6.6.a Release Notes for Cyfin


  • Reports
    • Templates
      • Updated libraries used by Report Template to eliminate potential vulnerabilities. 
    • Dashboard
      • Visualizer
        • Updated libraries used by visualizer to eliminate potential vulnerabilities.


  • Reports
    • Templates
      • Corrected issue with running reports on nested groups where users from a subgroup would not be included in report.
    • Dashboard
      • Visualizer
        • Corrected issue with editing a panel where the bar chart previews would not render.

v9.4.9 Release Notes for Cyfin


  • Reporting
    • Dashboard -Custom
      • Added Option to select Data Type (Web, VPN, Palo Alto)
      • Added additional group by and subgroup options
        • IP
        • Content-Type
        • Result Code
    • Data Management
      • Log Data Source – Delete
        • Added new option for 2 day storage limit. New install enable auto delete and 2 day limit by default.
    • Templates
      • Added Heatmap section type

CyBlock/Cyfin forcing memory increase after running a report

If you are running a low-level audit detail report on a group and not on just users, you may be required to increase the product memory in CyBlock/Cyfin. This is due to the reporting engine attempting to run a report on each user in the group all at once, instead of one after the other.

The recommended way of running low-level reports is to highlight the group(s) and then select the users in the IDs box under Groups and IDs, making sure no groups are selected in the Groups box. See the example below.





How to interpret cloud report dates/times for your time zone

In Wavecrest reports, dates and times are displayed in several places, such as in the Report Request Parameters–Current Date/Time, Report Start Date/Time, and Report Stop Date/Time. In addition, in Audit Detail reports, all hits including visits have a date and time associated with each URL that is displayed.

Cloud Customers

For cloud customers who are using a CyBlock Cloud instance that is not located in their local time zone, the dates/times in reports are specific to the time zone set in your cloud account, that is, the time zone in which your Web activity is occurring.

For example, if you are in Pacific Time, running a User Audit Detail report for the selection, Previous 24 Hours, and going through which is in Central Time, the URLs in the report would have times of your local time if this time zone is set in your cloud account. So if the date is Sep 11 and your local time is 11:02 a.m., “Previous 24 Hours” would be Sep 10, 11:00:00 a.m. to Sep 11, 10:59:59 p.m. in Pacific Time, and the URL times would span this time period.

The dates and times in the report e-mail will also reflect the time zone set in your cloud account.

Hybrid Cloud Customers

For Hybrid cloud customers, reporting is based on your local CyBlock instance time. Reports will show all traffic as it occurred in the time zone of each of your cloud accounts for the same local CyBlock instance time. When running reports for all cloud accounts, managers can see traffic for all time zones at the same time and hour.

For example, if your local CyBlock instance time is Eastern Time, cloud Web activity is in Central Time and Mountain Time, and you are running a Site Analysis report for 10:00 a.m. for all configurations, the report will show 10:00 a.m. Central Time traffic and 10:00 a.m. Mountain Time traffic.

If you have any questions, please contact Technical Support at (321) 953-5351, Ext. 4 or