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Error connecting to Outlook Cloud

If you receive an error when connecting to Outlook Cloud, authentication may need to be bypassed in CyBlock.

  1. Go to User Management – Authentication and select the Bypass tab¹ ².
  2. Click the green button button³.
  3. Under URL or Domain, enter the URL of the Outlook Cloud (ex:
  4. Under User-Agent, enter * (asterisk).
  5. Click Add.


¹ For version 9.0.5 and later: User ManagementAuthentication – Manager

² For version 6.8.3a and earlier: Advanced Settings – Proxy Settings – Authentication Manager

³ For version 9.0.5 and earlier: Click Add new bypass entry.