Error connecting to Outlook Cloud

If you receive an error when connecting to Outlook Cloud, authentication may need to be bypassed in CyBlock.

1. Go to User Management – Authentication and select the Bypass tab¹ ².
2. Click the button³.
3. Under URL or Domain, enter the URL of the Outlook Cloud (ex: server.outlook.com).
4. Under User-Agent, enter * (asterisk).
5. Click Add.

¹ For version 9.0.5 and later: User Management – Authentication – Manager

² For version 6.8.3a and earlier: Advanced Settings – Proxy Settings – Authentication Manager

³ For version 9.0.5 and earlier: Click Add new bypass entry.