Upgrading from CyBlock v9.2.8 to v9.4.x

Customers currently running CyBlock Version 9.2.8 may now upgrade to CyBlock Version 9.4.x. This new version consists of two components, CyBlock and a metric server database, that run in VM environments–VMware and Hyper-V. Customers have a choice of two upgrade options.

Option 1: Upgrading an Existing CyBlock Install

1. Contact support to upgrade your existing CyBlock install to the latest version, currently v9.4.x.
2. Install the metric server on either a VMware or Hyper-V platform.

Option 2: Installing a New CyBlock VM Version

1. Install both CyBlock v9.4.x and the metric server on either a VMware or Hyper-V platform.
2. Use our Sync tool to transfer your core configuration settings to the new version of CyBlock.

Note:  Both options will require a reimport of your log data.

When you are ready to upgrade, Technical Support will be on hand to get you up and running. If you have any questions, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.