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V9.4.3 Release Notes for Software & Virtual Appliance Release Notes


  • Custom Report Header
    • Upgraded the custom report header feature to not require a file to be selected, but instead provide an in-browser HTML editor for users to customize. A toggle button has also been added to enabled and disable this feature. Existing custom report header configuration will be retained in displayed in new HTML editor. The new screen is located in the menu under Settings – Reports – Custom Header
  • User Management – Import Users
    • Added new Metric Server Sync option in the Manage screen to allow for usernames to be imported from the metric server to the product. This feature is enabled by default and will place usernames not currently in the product or being imported from AD or text file into the product in the group “Ungrouped IDs”. 
    • Updated the behavior of “Inside the Product” configuration to now allow users that already exist in the product under the group “Ungrouped IDs” to be moved to their imported Group.  Users that are in other groups will not be moved. 
  • Policy Reports
    • Web Categories
      • Created new Blocked Web Categories Policy report located in the menu under System Status – Policy Reports – Web Categories that includes:
        • Blocked categories grouped by time frame filter id
        • White/Black Listing
        • Blocked YouTube videos
        • Groups and IDs
      • Added link from the Web Management – Application Controls and Filter – Categories screen to the new policy report.
      • The report includes the options to filter the content to only show:
        • Blocked content and No Groups and IDs or vice versa or both (Default)
        • Only policies that have Groups and IDs assigned to them.
    • Groups and IDs
      • Moved the Groups and IDs policy report from System Status – Policy Reports to User Management – View in the product menu.
    • Moved existing Policy Reports screen to System Status – Policy Reports – Other Policies.
  • Real-Time Monitors
    • Added option to only show blocked requests
  • Secure Interface
    • Created ability to generate Certificate Signature Request (CSR) to facilitate certificate generation for secure interface. This new feature is location in Settings – Secure Interface screen.


  • Reports
    • Corrected issue preventing Cloud Services reports from running when the product was configured with list version 10.
  • Memory Configuration
    • Fixed upgrade issue that reset the product memory to minimum setting until the VM was rebooted. The memory setting will not be affected during this and future upgrades.