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Wavecrest Knowledge Base

URL list not found (repairing a broken list automatically)

Category: Administration, Control List

To repair a broken URL list:

  1. Navigate to Categorization – URL List – Repair¹.
  2. Click Submit.
  3. After the repair has completed, log back into the product.
  4. Navigate to Categorization – URL List – Download.
  5. Download the list manually. (You can also reconfigure the scheduled download settings if desired.)

(Note:  An automatic service restart will occur.)

 

¹ For version 6.8.3a/8.8.3a and earlier:

  1. Access the hidden screen: http://<servername or IP>:7999/admin/hidden.php.
  2. Select List Repair.
  3. After the repair has completed, log back into the product.
  4. Navigate to Setup – Download Settings and click Submit.
  5. Close the successful connection pop-up message, and click the Download Now button on the next page to download the list again.