The following instructions apply to CyBlock Software and Cyfin version 9.2.8 and later.
When creating a MySQL database from the Data Management – Report Database – Configuration – Settings screen, set the proper character set using the command-line MySQL client.
On the Required Database Setup page, for Option A, step 3, the command is “CREATE DATABASE superview CHARACTER SET latin1.”
Note: Development of MySQL Query Browser has been discontinued, but MySQL Workbench is available.