Tag: import users

If users are directed through the proxy before their credentials have been added to Groups and IDs (either within the product or via an Active Directory import), the IDs are added to Ungrouped IDs.

To ensure proper grouping and filter credentials, perform an AD import prior to configuring user proxy settings:

For version 9.1.0 and later:

1. Go to User Management – Import Users – Manage and ensure users are managed Outside the Product.
2. Go to User Management – Import Users – Active Directory – Setup.
   • Follow the steps to connect to Active Directory.
3. Go to Active Directory – Import to manually import users from AD, and to set up an automatic sync with AD.

For version 6.8.3a/8.8.3a and earlier:

1. Go to Advanced Settings – Groups and IDs – Import – Setup and ensure users are set to be managed Outside the Product.
2. Go to Advanced Settings – Groups and IDs – Import – Active Directory – Setup.
   • Follow the steps to connect to Active Directory.
3. Go to Advanced Settings – Groups and IDs – Import –
   
   • Manual – to manually import users from AD.
   • Schedule – to schedule an automatic sync with AD.

IDs can be manually configured within the product by navigating to the following pages:

• For version 9.1.0 and later: User Management – Edit Users – Add
• For version 6.8.3a and earlier: Advanced Settings – Groups and IDs – Edit – Add