Skip to content Skip to main navigation Skip to footer

Tag: array miscommunication

How to repair broken arrays

Using DNS names in array configurations can sometimes cause communication errors between installations. It is recommended to replace DNS names with IP addresses.

  1. On the primary server, navigate to …Wavecrest\CyBlock\wc\cyblock\db.
    – For Cyfin: …Wavecrest\Cyfin\wc\cf\db.
  2. In an editor (such as WordPad), open arrays.xml.
  3. Replace DNS names with the corresponding IP addresses.
  4. Repeat the above steps with any secondary installations.
  5. Restart the CyBlock/Cyfin service.
  6. Verify corrections by going to Settings – Array¹.


¹ In version 6.8.3a/8.8.3a and earlier: Setup – Array.