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Permission error message on CyBlock Client installation

The CyBlock Client installation requires the following prerequisites:

  1. .NET Framework 4.0 or later: dotNetFx40_Full_x86_x64  [actual install file name]
  2. Microsoft Visual C++ 2010 Redistributable:
    • 64-bit: vcredist_x64    [actual install file name]
    • 32-bit: vcredist_x86    [actual install file name]

Users will get permission error messages if these prerequisites are not installed first.

If the installation fails due to lack of proper prerequisites, do the following:

  • Close out failed installation.
  • Download and install prerequisites (noted above).
  • Reboot the workstation.
  • Install CyBlock Client.

Note:  Remember to configure CyBlock Client via the system tray procedure.