Get Ready for Your Cyfin Cloud Trial: Pre-Evaluation Checklist

We’re excited to help you discover the full potential of Cyfin Cloud. At Wavecrest, we aim to make your evaluation experience smooth and successful. To ensure you get the most out of your trial and start testing quickly, please complete the key setup steps below.

Our knowledgeable U.S.-based support team is ready to assist you every step of the way. Below, you’ll find a checklist of the initial configurations you’ll need to address before starting your evaluation. These steps are crucial for activating all core features of Cyfin Cloud. Don’t worry—if you encounter any hurdles, our support team is just a call or an email away.

Pre-Evaluation Checklist:

1. Firewall Setup
   • Syslog Setup: Do you have access to your firewall’s syslog configuration settings? This configuration is necessary for your firewall to forward log data to Cyfin, which is essential for reporting and analysis.
   • Verify User IDs: Ensure that the firewall is logging a User ID in log records so each employee’s activity can be clearly identified. This is crucial for accurate user-specific activity tracking and reporting.
   • SSL Inspection: Is SSL inspection enabled on your firewall? Enabling SSL inspection enhances Cyfin’s capability to analyze encrypted traffic, providing deeper insights.
     • Learn more about the benefits of enabling SSL inspection on your firewall here.
     • Understanding the QUIC Protocol: Security and Reporting Implications for Cyfin Users
     • Enabling SSL Inspection for Optimal Cyfin Performance: Avoiding Common Pitfalls
2. Provisioning Information
   • Provide your company name
   • Syslog protocol preference:
     • UDP (recommended default)
     • TCP
     • SSL
   • Provide time zone(s) of your firewall(s)
   • What is your data retention requirement
   • What is your targeted start date to begin your evaluation
3. Active Directory Setup
   • CyBlock Directory Agent: Download and install the CyBlock Directory Agent. This easy-to-manage directory synchronization tool updates your internal Active Directory data with Cyfin Cloud, ensuring groups and IDs information are up-to-date without manual recreation. You can import users at any time or schedule an import and receive an email confirmation.
   • Download CyBlock Directory Agent here.
4. Email Setup
   • Gather your email domain name or IP address and email port. For Cyfin to send emails, you’ll need to enable email relay on your email server. This allows Cyfin to email generated reports to their defined recipients and alert you about important events.

Starting Evaluation

After providing the above provisioning information to your representative, you will receive an email containing:

• Connection information to your newly provisioned Cyfin Cloud instance
• Temporary password

IMPORTANT NOTE: Your firewall may block outbound syslog messages by default. Ensure you have a security policy that allows outbound connections to cyfin.wavecrest.net and the port number.

Remember, the goal of these preparations is to optimize your trial experience, enabling you to fully test and evaluate Cyfin’s capabilities. If you have any questions or need assistance with any of the steps, please don’t hesitate to reach out to our support team

Resources

• Technical Support contact information:
  • Tel: 321-953-5351, Ext. 4. 
  • Email: support@wavecrest.net .
  • Live Chat at https://www.wavecrest.net and select Support via the drop-down menu.
• Sales contact information:
  • Tel: 321-953-5351, Ext. 3. 
  • Email: sales@wavecrest.net .