By default, Cyfin and CyBlock do not treat user names as being case-sensitive. This can be adjusted by editing the appropriate file.
- Stop the Cyfin or CyBlock service.
- Navigate to …\Wavecrest\Cyfin\wc\cf\db.
– For CyBlock: …\Wavecrest\CyBlock\wc\cyblock\db
- In an editor, open cfs.cfg.
– For CyBlock: cbs.cfg.
- Find the line LOGIN_NAME_CASE_SENSITIVITY=off.
- If the flag is set to on, “UserID” and “userid” will be treated as unique user names.
- Restart the service.