Disk Usage Warning

If you receive a “Disk Usage Warning” email, you can take several steps to manage this issue. Some solutions, like reducing the retention period, can be implemented on your own without needing support. However, if increasing storage capacity becomes necessary, please schedule a call with support for further assistance.

Cyfin or CyBlock Disk Usage Warning

Steps customers can take on their own:

• Navigate to: Data Management > Log Data Source > Delete.
  • Adjust the time frame for scheduled deletions to reduce the amount of stored data. This cleanup process will run overnight.
  • Alternatively, set the process to manual, choose “Delete”, and then revert to scheduled deletions after the cleanup.

Note: These actions will not affect any already ingested reporting data; This only remove the raw logs used during the data ingestion process.

Metric Server Disk Usage Warning

Your disk usage warning could be due to an increase in stored data during the retention period or because initial storage estimates were underestimates, consider the following options:

Option 1 (Steps customers can take on their own):

If you don’t want to allocate additional storage:

• Reduce the metric server’s storage limit to decrease retention time:
  • Navigate to: Data Management > Report Database > Configuration > Settings.
  • Reduce the storage limit (e.g., from 1 year to 6 months, from 6 months to 3 months, etc.).

Option 2 (Requires Assistance from Support):

If you want to maintain the existing retention period and need to increase storage based on current data growth:

• Schedule a call with support to help expand your currently configured storage.