This applies to CyBlock Software and Cyfin.
When upgrading an older version 6.x.x/8.x.x of the product to the newer version 9.x.x, scheduled reports may not convert to the new user interface in some cases. Customers should send their …\wc\[cf|cyblock]\db\sched folder to Technical Support.
To upgrade to the latest version, please contact Technical Support at (321) 953-5351, Ext. 4 or firstname.lastname@example.org.