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Wavecrest Knowledge Base

Cannot connect to the Cyfin or CyBlock interface

Category: Administration

In Windows or Linux installations, if you are having a problem connecting to the product interface, the firewall may be running. Try the following:

  • Disable the firewalld service in Linux or the firewall service in Windows.
  • Open the required port for the product.

If you have any questions, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.