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Wavecrest Knowledge Base

Reporting Issue

Category: Reporting

Issue

Report returns with zero visits

Resolution

  • Repair and download the latest list
    • Screen Path (‘Categorization – URL list – Repair’ and click the ‘Submit’ button)
  • Delete imported data with issue
    • Screen Path (‘Data Management – Report Database – Delete – Manual’) 
  • Re-import data with issue
    • Screen Path (‘Data Management – Report Database – Import – Manual’)

If this didn’t resolve the issue please call or email support

  • 321-953-5351 ext. 4
  • support@wavecrest.net