Log File Download. The following features have been added:
The Log File Download page allows you to download raw log files to a location of your choice. Current cloud customers should contact Sales to have this feature enabled.
You may select a single day or a range of days.
The log files will be compressed and combined into a ZIP file.
Go to Data Management – Log Data Source – Download to access this page.
End User License Agreement. The following features have been added:
For new customers, after logging on and changing the password, the initial user (admin) who logs on will be prompted to accept the License Agreement.
MSP Partners will be prompted to accept the License Agreement for each of their customers when switching between customers and navigating to a menu item.
The End User License Agreement page allows you to accept and print the License Agreement. You will not be able to use the product until the License Agreement has been accepted.
After the License Agreement has been accepted, go to Help – EULA to read or print the License Agreement at any time.
If the e-mail address in your cloud account changes, you will be prompted to accept the License Agreement.
MSP Partner Portal. The following features have been added:
On the customer Proxy tab:
The Bandwidth field shows the amount of bandwidth used for the month.
The Peak Users field shows the highest number of daily monitored users for the month and the date on which this occurred.
On the customer Reporter tab:
The Storage field indicates the amount of disk storage used.
The Usage field indicates the percentage used based on the reporting storage option set in your customer account.
The Log File Download status icon indicates whether this module is enabled (green) or disabled (red).
The Dashboard Import status icon indicates whether importing log files for Dashboard charts is on (green) or off (red).