Renewing or Updating Your License (Cyfin & CyBlock)
Applies to: Cyfin and CyBlock · Renewing a license or extending a trial.
Your Cyfin or CyBlock license is renewed by contacting Wavecrest sales, who provide a new activation key. You then enter that key on the Update License Information screen to apply it. The process and screen are the same in both products.
Who needs to contact sales
- Existing customers renewing their license — sales issues a new activation key once your renewal is arranged.
- Trial / evaluation users — an evaluation includes a 14-day trial license. To extend the trial beyond 14 days, contact sales for an extended trial key.
In all cases, the activation key comes from sales; it isn’t self-generated in the product.
Where to find your license screen
- Go to Settings → License → Update License Information.
- The License Details screen shows your Organization Name, Server Alias Name, Serial Number, Activation Key, and the Key Status — the latter shows how many days remain and the expiration date (for example, “240 Day(s), until Apr 29, 2027”). Check Key Status any time to see when your license expires.
How to apply a new activation key
- Contact Wavecrest sales to arrange your renewal (or trial extension). Sales provides a new activation key.
- In the product, go to Settings → License → Update License Information.
- Enter the new key in the Activation Key field (replacing the existing one).
- Click Submit. The Key Status updates to reflect the new expiration date.
Contact
To renew, extend a trial, or ask any question about your license, contact Wavecrest sales:
- Phone: 321-953-5351
- Email: sales@wavecrest.net
There’s also a Contact Sales link on the License Details screen.